1. Introduction
These Terms and Conditions govern your use of the XS4Arabia website and the IT, hosting, security and digital marketing services we provide in Bahrain and the Gulf. By using our website or engaging our services, you agree to these terms. XS4Arabia has operated as a trusted open-source IT partner since 1995.
2. Our Services
XS4Arabia provides managed IT, Linux servers, web hosting, cloud, network security, VoIP, backup and disaster recovery, web development, and digital marketing. The exact scope, deliverables and timelines of any engagement are defined in a separate written proposal or service agreement agreed with each client.
3. Quotes and Payment
Prices and packages shown on this website are indicative. A binding quotation is provided after we assess your requirements. Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice. Services may be suspended for overdue accounts after reasonable notice.
4. Use of the Website
You agree to use this website lawfully and not to attempt to disrupt, probe or gain unauthorised access to our systems. All content on this website, including text, graphics, logos and code, is the property of XS4Arabia or its licensors and is protected by intellectual property law.
5. Service Levels and Availability
We take reasonable steps to maintain high availability, monitoring and backup for hosted services. Specific uptime commitments, response times and recovery targets, where offered, are set out in the applicable service agreement.
6. Data Protection and Privacy
We handle personal and business data in line with applicable Bahrain data-protection requirements and good security practice, including encryption and access control. Client data is used only to deliver the agreed services and is never sold to third parties.
7. Warranties and Liability
Services are provided with reasonable skill and care. To the extent permitted by law, XS4Arabia is not liable for indirect or consequential loss, and our total liability for any claim is limited to the fees paid for the relevant service. Nothing in these terms excludes liability that cannot be excluded by law.
8. Third-Party Services
Some solutions rely on third-party software, hardware or networks. We are not responsible for outages or changes caused by third parties, but we work to restore service quickly and keep you informed.
9. Changes to These Terms
We may update these Terms from time to time. The latest version is always published on this page, and continued use of our website or services constitutes acceptance of the updated terms.
10. Governing Law
These Terms are governed by the laws of the Kingdom of Bahrain, and any dispute is subject to the jurisdiction of the Bahraini courts.
11. Contact Us
For any questions about these Terms and Conditions, contact XS4Arabia by phone on +973 1333 4433 or through our contact page.